The Airline Call Center Reinvented
Empower your agents. Delight your customers.
This is our Call Center Solution
The all-in-one platform designed for airlines that need to handle high call volumes, reduce handling time, minimize errors, and deliver a seamless booking experience — every time.
Unified Booking Platform
Manage all bookings and data from a single interface.
Error-Free Operations
Achieve 98% booking accuracy.
Faster Calls, Happier Flyers
Reduce AHT by 35% and ACW by 40%.
Integrated Loyalty Management
Manage loyalty points in one click.
Flexible Pricing Model
Scale costs per active user.
Why Airlines Choose our Call Center Solution
Performance, Productivity, and Service — United in One Tool
Efficiency and accuracy that redefine airline support.
Reduce training time
Smart agent workflows
Real-time monitoring
Error reduction
Scalable and secure
Simplifying travel technology so your business can move
How Lleego Call Center Works
Technology that Empowers Every Call
Lleego’s Call Center solution centralizes all booking channels (PSS, GDS, NDC) and automates key workflows, allowing agents to focus on customer experience — not manual tasks.
All-in-one access
Bookings, ancillaries, fare rules, and payments — all available in one screen.
Automation-first logic
Routine processes such as voids, reissues, and refunds can run automatically.
Operational control
Supervisors gain full visibility over transactions, users, and queues.
Performance insights
Monitor agent productivity and efficiency metrics instantly.
Use Cases for our Call Center
Who Can Benefit from Lleego Call Center?
Lleego Call Center adapts to any airline setup — unifying tools, automating tasks, and ensuring consistent, error-free service across markets.
Airlines with GDS + NDC + LCC content
Manage all sources from one system, with transparent, error-free processes.
Outsourced Call Centers
Ensure consistent quality and booking accuracy across agents and regions.
Airlines operating in multiple markets
Unify agent tools and reduce training costs.
Airline managers and supervisors
Gain full control and analytics over call performance and conversion.